Frequently Asked Questions
Columbus Cleaners & Clothes Clinic Group's App, CCC Delivery, allows you to schedule and pay for dry cleaning, laundry, and wash & fold delivery. Simply register by entering your address and payment information. You are now ready to have your dry cleaning & laundry done at the touch of a button!
First, login to the App or Website and schedule a pick up. Gather your dry cleaning and laundry. Separate the dry cleaning from the wash & fold and place into two separate bags. Your delivery driver will pick up your garments on your scheduled day. We will inventory your clothes at our facility and update the app with your order. Once your garments are clean, they will be delivered to you on your scheduled delivery day. You will also receive a receipt and your credit card will be charged accordingly. We will return your clean clothes in a garment bag which converts to a tote to be filled with your next order of garments!
Yes! Columbus Cleaners & Clothes Clinic Group is a Full-Service Dry-Cleaners! We do not outsource our services; we process everything in-house at our own family run and operated facilities. We are always in control of your garments! We offer Tailoring & Alterations, Household Cleaning, Leather Cleaning, Wedding Gown Cleaning & Preservation and we specialize in formal wear. Please see our website, www.ColumbusCleaners.net and www.ClothesClinic.net for more details about our services and always feel free to contact us for any questions!
You do not have to be home to meet the driver, but you will be responsible for the safety of your laundry. Feel free to leave your laundry on your porch, with a neighbor or concierge/door person, or anywhere else accessible to our driver. Please include this information in the "Special Instructions" on the app so our driver knows.
Your driver should arrive on the scheduled delivery day within a two-hour window.
Yes – with a smile and a positive review!
It means you never have to do laundry again! We will take your laundry, wash & dry it at our facilities, and fold it for you before wrapping it in special packaging. No more waiting for your clothes at the Laundromat or that dank room in your apartment building. You can turn your laundry room into a home office!
Please see the pricing screen on the App for our prices.